FAQs for Students
What happens when I disclose my disability to the University?
If I disclose my disability, on my UCAS form, will it affect my application?
I / My son / daughter got support at school, who do I speak to here about this?
I’m dyslexic but I’ve lost my dyslexia report, what should I do?
How do I get in touch with you?
I’ve already started my course. Is it too late to come to the Disability Service?
How do I get access to the Assistive Technology Room in the Library?
How do I tell my department about my disability?
Do exam arrangements have to be put in place by a certain date?
My DSA has been sent off when am I getting my computer?
What ‘proof’ does the University need from my doctor?
I have broken my arm and am worried about my exams? Do I register with your Service?
I am considering studying with the University of Glasgow. What support is available if I have a disability?
We can provide support for students with a wide range of disabilities including sensory impairments, access difficulties, chronic medical or mental health conditions and specific learning difficulties. We encourage you to disclose any disability or specific learning difficulty at the earliest opportunity to ensure that appropriate support is arranged for you. This could include access, examination and study arrangements.
What happens when I disclose my disability to the University?
If you dislcose a disability when you register here as a student you will be sent an email inviting you to attend for an interview at the Disability Service. If you have an unconditional offer, or a confirmed place a letter will be sent to you asking you to make an appointment to speak to a Disability Adviser so they can discuss your individual requirements. They will also assist you in applying for Disabled Students Allowance (DSA) for any equipment or support you may require.
If I disclose my disability, on my UCAS form, will it affect my application?
Under Part 4 of the Disability Discrimination Act (1995) institutions of higher education have a legal obligation not to discriminate against disabled students and prospective students. Applications are considered on academic grounds and information about a candidate's disability is not part of an Admissions decision.
I / My son / daughter got support at school, who do I speak to here about this?
If you have a disability or specific learning difficulty we would advise you or your son/daughter to contact the Disability Service and make an appointment to see a Disability Adviser as soon as possible.
I’m dyslexic but I’ve lost my dyslexia report, what should I do?
If the Educational Psychologist who assessed you is unable to provide you with a copy of your report we can offer you access to the services of a Chartered Educational Psychologist experienced in assessing the needs of adults in Higher Education. Please make an appointment to see a Disability Adviser who will arrange this for you.
My school said I’m dyslexic / I think I’m dyslexic but I’ve never been tested, what would you advise me to do?
Please contact the Disability Service and request a ‘Query Appointment’ for diagnostic screening for dyslexia.
I have a disability but I don’t need any support - do I still need to come to the Disability Service?
We would advise you to come along for a chat with a Disability Adviser to find out about the full range of support available. Studying at university is often very different from school or college so it’s in your best interests to know what’s available.
How do I get in touch with you?
Disability Service, 65 Southpark Avenue, off University Avenue, G12 8LE, Scotland, UK
availability: 9.30 - 4.30 Monday-Friday
tel: +44 (0)141 330 5497
fax: +44 (0)141 330 4562
email: disability@gla.ac.uk
I’m in the middle of my degree & have just been diagnosed with a medical condition. Should I come to the Disability Service?
Yes, you should make an appointment to meet with a Disability Adviser for a chat to find out what’s available.
I’ve already started my course. Is it too late to come to the Disability Service?
No. You can come at any time but the sooner the better.
How do I get access to the Assistive Technology Room in the Library?
In the first instance ask your Disability Adviser as access is restricted to a small number of students with very particular needs. The assistive software that most students require is on the Common Student Computing Environment available in most individual college computing clusters.
How do I tell my department about my disability?
By registering with the Disability Service - then if you give your permission your details will be placed on Mycampus for your Departmental Contact to access.
Do exam arrangements have to be put in place by a certain date?
Yes, Registry sets a deadline date for putting in place exam arrangements.
My DSA has been sent off when am I getting my computer?
Please refer to the DSA leaflet you have been provided.
What ‘proof’ does the University need from my doctor?
A letter confirming the chronic nature of your condition, and how it affects you in a study context.
I have broken my arm and am worried about my exams? Do I register with your Service?
No, for a temporary disability you inform your department. If you require extra funding for taxis you contact Registry and ask about a Crisis Loan.