Central Services

Central Services video

Central Services is committed to the development of a disciplined and reliable service which ensures the safety and security of all people, buildings, property and equipment.

Our main objectives are to offer support to all employees, students and visitors. This aim is achieved by use of two modern control centres which house the most up-to-date fire and intruder alarm technology. Staff also receive specialist training with quite a number working towards vocational achievements.

CAMPUS NEWS

 http://www.gla.ac.uk/media/media_134676_en.pdf


Contacting Security

Security can now be easily contacted via our new email system.

Security Officer John McIntyre can be contacted direct on Ext 5252 or via email John.McIntyre@glasgow.ac.uk


Central Services – Monthly Report

 

Central Services – Monthly Report

 

 

Janitorial Information

 

Mr Bob Weir – Head of Sections

 

Mr George Hepburn - Bedellus

 

35 Buildings on Main Campus are currently staffed by 52 Janitors.

6 Janitorial Support Staff are centrally based for provision of cover for events and sickness.

On term, provision is provided for DACE classes and evening teaching until 9.30pm in the Adam Smith, Hetherington and St Andrews Buildings Monday to Friday.

The Boyd Orr Building provides this service including Friday throughout the year with the exception of public holidays.

2 Janitors are based at Garscube providing mail service for the Estate and janitorial support as required.

Janitors provide support in some 22 locations during Degree Exam Diets in April/May, August and December.

Janitors provide support throughout the year, working evenings and weekends at various events including Weddings, Career Events, Open Days, Promotional Events, Chancellors Dinner and Conferences.

 

March 2013 Statistics

Uncharged Overtime Total = 430.5 hrs                                    Charged Overtime Total = 957.50 hrs      

(up by 239.5 on Mar 13)                                                                 (down by 727.5 on Mar 13)                           

 

Thank you letters Received = 2                                                                  

 

Mailroom Information

 

Mr David Riggans – Mail Room Manager

Miss Annie McGinlay – Deputy Mail Manager

Operated from two Central Mail Rooms within the University, one being Gilmorehill Campus, the other Garscube Campus.

They open Monday to Friday 0800 – 1630 and are closed on public holidays.

March Statistics

The Mailroom charged £15672.52 (down by £5316.83 on Mar 13) back to 155 account holders. This accounted for 22887 (down by 6059 on Mar 13) items of mail put through the franking machine.

Mail received from Royal mail over 20 working days

208 trays of mail – down by 28 on Mar 13

243 bags of mail – down by 5 on Mar 13

371 Royal Mail priority items of mail, Recorded and Special Delivery received- down by 93 on Mar 13

455 courier shipments received from various carriers – down by 14 on Mar 13

Major Internal mailing = 1000 Payslips

 

 

Traffic and Security Information

Mr John McIntrye – Traffic & Security Manager

 

Provide a disciplined and reliable support service which ensures the safety and security of all people, buildings, property and equipment as well as the daily control of a regulated traffic system.

University Security is staffed by the following:

1 x Traffic and Security Manager

5 x Senior Supervisors

9 x Deputy Senior Supervisors

5 x Leading Hands

28 x Patrol Staff

Staff are split into 5 Groups which provides a 24/7 Service to the University.

Incidents Attended at Gilmorehill Campus – December 2012 – present

 

 

Dec

Jan

Feb

Mar

April

Fire Alarm

20

21

19

15

23

Intruder Alarm

27

28

17

20

35

Building Insecure

30

23

28

23

11

Other Incident

24

24

19

16

17

 

Incidents Attended at Garscube Campus – December 2012 - present

 

 

Dec

Jan

Feb

Mar

April

Fire Alarm

3

1

4

3

3

Intruder Alarm

2

2

4

8

7

Building Insecure

3

2

2

5

1

Other Incident

5

4

5

5

4

 

Incidents of Crime Reported at Gilmorehill Campus – Dec 2012 - present

 

 

Dec

Jan

Feb

Mar

April

Vandalism

0

1

0

4

2

House Breaking

1

2

0

0

2

Theft

4

2

6

8

1

Other Incident

0

0

0

2

5

 

Incidents of Crime Reported at Garscube Campus – Dec 2012 - present

 

 

Dec

Jan

Feb

Mar

April

Vandalism

0

2

0

0

1

House Breaking

0

0

0

0

0

Theft

0

0

1

1

0

Other Incident

0

0

0

1

3

Overtime Hours worked = 510.75 hrs – down by 196.5 hrs on Mar 13

 

Library Information 

Mr Jon Hayward – Library Attendants Manager

The University Library is staffed by the following:

1 x Manager

4 x Supervisor

14 x Attendants

 

Staff are split up into 4 Groups which provides the necessary shift patterns and manning levels to allow the Library to function.

Attendants provide the Security to the building, controlling access, patrolling public areas and overseeing exit gates. They deal with the distribution of all incoming mail and outgoing mail and provide a general portering and janitorial service as required.

The Library is open 361 days per year from 07:15 – 02:00 hrs and provides a study space for 2546 students. It holds more than 1.5 million books and journals and over 800 student PC’s (the largest cluster of PC’s on Campus). Students also have access to more that 31000 e-journals.

 

February 2013 Statistics

 

Reported Crimes                                                          4+ –  Up by 2 on Mar 13

Reported Incidents                                                      4 –  Remains the same as Mar 13              

Intruder Alarm Activations                                           0 –  Remains the same as Mar 13

Faults Reported                                                           0–   Remains the same as Mar 13

Fire Alarm Activations                                                   2 –  Up by 1 on Mar 13

Medical Emergencies                                                    1 –   Up by 1 on Mar 13

 

Thank you Letters Received                                        0

Complaints Received                                                   0

 

 

Hunterian Information

Security and Front of House Manager – Mr Thomas McIntyre 

Founded in 1807, the Hunterian is Scotland’s oldest public museum and home to one of the largest collections outside the National Museums.

It is home to the world’s largest permanent display of work of James McNeill Whistler, the largest single holding of the work of Charles Rennie MacIntosh and The MacIntosh House, the reassembled interiors from his Glasgow Home.

Among the many responsible duties completed by Front of House staff is ensuring that the security and wellbeing of collections and buildings are maintained at all times as well as all visitors.

The Hunterian Front of House Staff is manned by the following:

4 x Supervisors

15 x Museum & Art Gallery Assistants

10 x Zero Hours Museum & Art Gallery Assistants

 

March 2013 Statistics

 

Visitors to Hunterian Museum                                   5764 – down by 1497 on Mar 13    

Visitors to MacIntosh House                                       2115 – up by 187 on Mar 13          

Visitors to Art Gallery                                                     3487 - up by 415 on Mar 13          

Visitors to Laskey Exhibition                                      168 –  down by 44 on Mar 13

Thank you Letters Received                                        0            

 

 

Crime Statistics - Latest Statistical Information supplied by Strathclyde Police Website

 

Average statistics for the Hillhead area*

 

Serious Violent Crime

-64.54%

Minor assault (incl. assault of an emergency worker)

1.25%

Drug Crime

33.20%

Disorder and Anti-social Behaviour Incidents (Reported by the Public)

-24.15%

Drunk and disorderly

47.70%

Data prepared on: 09/01/2013
* The crime statistic values represent a comparison of the data between 5-year average values and the last three months. Because of this it is possible to observe large percentage changes.