Quality and Feedback

The University has a comprehensive set of procedures which aim to ensure that students receive the highest possible quality of teaching and learning. Students are most immediately concerned with the following procedures:

·     Contacting Staff: If you have a concern about any aspect of teaching or learning, your first point of contact should be the member of staff concerned (or if the issue relates to the course organisation or learning resources, the course co-ordinator). If the matter is still not resolved to your satisfaction, you may wish to contact the Head of School, and you are encouraged also to advise the QE&A Officer.

·     Student Representatives: Around six student representatives per year (levels 1, 2, 3, 4, DPLP, PGT and PGR) are appointed at the start of each session. They can contact you via the School of Law Forums on Moodle. Specific representatives sit on year committees and on the School of Law and Board Studies. Students are also represented on College and University committees. You can contact your representative by e-mail.

·     Course and Programme Evaluation: You will be asked at regular intervals for your comments on the quality of learning and teaching. These evaluation forms are critical in helping identify problems that have arisen in a course. These may also help identify positive ‘best practices’ which could be adopted in other courses. You have a right to make your views known; and you have a responsibility to do so in an appropriate manner. You will be asked your views about a range of issues, including the quality of teaching, academic support, and learning resources.

·     Scrutiny of Annual Course and Programme Monitoring Reports: In the School of Law, the results of student evaluations are seen by the Head of School, the Quality Enhancement & Assurance Officer, the member of staff concerned, and the course teaching team. An annual course monitoring report is prepared by the course team (or course co-ordinator) within a week of the end of teaching for discussion by the appropriate year committee. Once all assessment is completed, the year committee will scrutinise the final version of the report.

All final ACMRs and Year Committee minutes are made available to students on Moodle. If you have any observations on these reports before they are scrutinised, please contact the appropriate year committee representatives. A summary of any points raised in discussion will also be posted here. The School of Law may also consider issues raised in departmental meetings.

Annual Course Monitoring Reports

The purpose of the ACMR exercise is to encourage reflection on courses with a view to enhancing teaching and learning. Draft ACMRs are completed within 6 weeks of the end of teaching to allow issues identified by staff and students to be addressed in time for next session: wherever possible, these are then discussed by the relevant Year Committees. Final ACMRs are expected to take into account student results and the comments of the external examiner. Final ACMRs are again scrutinised by the relevant Year Committees, and made available to external examiners and to students.

Annual Monitoring Reports (AMRs) are also completed annually by Year Committee convenors.