I have sent you my application. How long do I have to wait for a reply?
We receive applications on a daily basis and process them as soon as we can. You should expect an email confirmation when we receive your application and have begun processing it. On average it can take up to 2 weeks for an application to a Postgraduate Taught Programme to be processed, due to the high numbers we receive. Once a decision has been made, your offer will sent to you (or your agent) by email.
I sent my postal application two weeks ago and I have still not heard from you.
Depending on the country you sent it from, we may have only just received it. We recommend overseas applicants to use a courier service for faster, trackable delivery. If you have not heard from us after four weeks, please contact us to check that we have received your application.
You emailed me to tell me my application was being processed two weeks ago, but I have still not had a decision.
The Decision Committee is very busy and they have many applications to look at. Decisions are reached as quickly as possible, but you will need to be patient. Access your online application and can check the status of your application. If you have not received a decision after 3 weeks, please get in touch with the Admissions team.
How will I hear about my offer?
We will email you once a decision has been made. All offers for postgraduate taught programmes are now sent electronically so you will not receive an offer by post.
If you have applied through an agent, we will contact them by email and send the offer letter to them.
My online application has been updated with a decision but I have not received my offer.
Check you spam folder. The format of the email which contains your offer is often identified as spam and automatically diverted to your spam folder.
Can I have more than one copy of my offer letter?
We sent you a printable version of your offer letter electronically. Simply print as many copies as you need.
I have received my offer, but I do not want to decide until I have heard from the other Universities I have applied to.
That is ok provided that you let us know that you are still deciding. That way we know you have received your offer. Please inform us as soon as you have made your decision.
I want to accept my Unconditional offer - what do I do?
Tick the accept box on your reply form and send it back to us by post or by email. You can also email the Admissions Team and tell us you are accepting your offer of a place on your course. Please make sure you clearly state your applicant number, your name and the course name, if you have applied to more than one. If you are an international (non EU) applicant, make sure you have uploaded a copy of your passport at this stage as it may delay the issue of your Certificate of Acceptance for Studies (CAS). The CAS is a unique reference number issued by the UKBA and is essential in your visa application.
We will only issue a CAS on receipt of your acceptance of an unconditional offer.
I have two Unconditional offers - can I accept them both?
No, you can only accept one Unconditional offer.
I want to accept your Conditional offer - what happens next?
Email your acceptance to the Admissions Team, with your applicant number, name and course name. The next thing you need to do is to send evidence that you meet the conditions of your offer so we can convert your offer to Unconditional.
What happens once I have accepted my offer?
If your offer is conditional, you now need to send evidence that you meet the conditions of your offer. Your offer will state what you need to send.
If your offer is unconditional, we send your file on to the College you are studying in. Nearer the start of the degree programme, information will be sent out to you about induction and matriculation. If you have not heard anything a month before your programme is due to start, get in touch with your School or College office.
If you are an international (non EU) applicant, make sure you have uploaded a copy of your passport at this stage as it may delay the issue of your Certificate of Acceptance for Studies (CAS). The CAS is a unique reference number issued by the UKBA and is essential in your visa application. We will only issue a CAS on receipt of your acceptance of an unconditional offer.
You can also apply for University accommodation. For further information, go to the Residential Services website.
I have sent documents to meet my conditions - have you received them?
Depending on where you live, please allow a couple of weeks for documents to reach us by post. The quickest and safest way to submit your additional documents is by uploading them on to your existing online applications. If you have met all your conditions, your Unconditional offer will be sent out. If the documents do not meet the condition, we will contact you to explain this. The Admissions Team will be able to check for you and let you know.
Can I swap my offer to a different course?
No, your offer is for the course you applied to. Different courses may have different entry requirements, so your application would need to be re-considered for the course you want to change to. If you want to be considered for a different course, email us and we will put your application forward for that course also.
Can I accept your offer over the phone?
No, please email us with your decision.
I was not made an offer for the course I applied to - can I apply for another course?
It depends why you were not made an offer. If your degree was not of a high enough standard for Postgraduate study, you will not be able to get an offer for another course. If your first degree was not suitable for entry into the course you chose, you may be able to apply to another course. For further information and advice, please contact the Admissions Team.
I was not made an offer for the course I want, but I think I am qualified to take that course.
If you think you are suitable for the course, you will need to submit evidence to support this. Send it to the Postgraduate Admissions Team, who will pass it on to the Admissions Committee. This does not mean you will get an offer, only that they will re-examine your application. If you need advice about the kind of evidence you need to produce, please contact the Admissions Team.
You have made my offer conditional upon two references on official headed paper, but I included reference letters with my application.
It is likely that your references have not been accepted because they are not on headed paper or because there is not enough relevant information in them. You will need to ask your referees to resend them on headed paper.
You have made my offer conditional on a document that I have already sent to you.
It is possible the letter was sent before the document was received. Email us or phone us on 0141 330 4515 and explain what has happened and we will double check for you.
I do not think that condition should apply to me - can you please remove it?
We can only remove a condition if we have evidence that you have already met the specific condition. All conditions must be met before you will be allowed to start the course. Please contact us for advice if you have any queries regarding the conditions of your offer.
My course starts very soon and I have not met my conditions - can I still attend?
You need to meet your conditions to get an Unconditional offer, and you need an Unconditional offer to register at Glasgow University. If you know you are going to meet your conditions close to the start of your course, please contact us to explain the situation and we will advise you. If you cannot meet your conditions in time, you will not be able to attend this year. You have the option to defer your offer to the next entry date. If you wish to do this, please write to us or email us and we will arrange for your Conditional offer to be deferred. Please put DEFER in the subject line, and clearly state your full name, date of birth and application number. Please defer before the end of October or your file wll be destroyed in accordance to data protection regulations.
What do all the modules in my course contain and when are my classes scheduled?
Please contact the College you are studying in, and they should be able to help you.