Contact Us

The Senate Office can be contacted:

Senate Office,
Gilbert Scott Building,
University of Glasgow,
Glasgow G12 8QQ,
Scotland, UK
tel: +44 (0)141 330 6063

Alternatively, individual staff contacts are available: Our Staff


Staff Remits

Enquiry regarding...   

Staff best placed to deal 

Academic Dress  Amber Higgins
Academic Processions (Graduations, Remembrance Sunday)  Amber Higgins; Pete Murphy
Accreditation (Professional Body)  Karen Robertson
Annual Monitoring  Jane McAllister; Richard Lowdon
Appeals (Senate)  Helen ButcherRuth Cole 
Balliol College Oxford Links  Amber Higgins
Calendar (University)  Helen ButcherRuth Cole
Cathedral Service  Amber Higgins; Pete Murphy
Code of Assessment  Helen ButcherRuth Cole 
Collaborative Programmes  Contact Academic Collaborations Office 
Commemoration Day  Amber Higgins; Pete Murphy
Complaints Procedures  Helen Butcher; Clare Barnes; Mhairi Evans
Conduct (Student) Helen Clegg; Helen Butcher; Laura McLaughlin
Course Approval  Helen ButcherHelen Clegg
Course Catalogue  Helen CleggHelen Butcher 
Course Evaluation (EvaSys) Richard Lowdon
Degree Regulations  Helen ButcherRuth Cole 
Educational Policy  Helen ButcherJane McAllister 
Enhancement-led Institutional Review (ELIR) Jane McAllister
Erasmus Mundus  Contact Academic Collaborations Office 
European Developments (not exchange programmes)  Contact Academic Collaborations Office
Examinations (Regulations)  Helen ButcherRuth Cole 
External Examiners  Lesley Fielding; Richard Lowdon
EvaSys (Course Evaluation) Richard Lowdon
Fitness to Practise Helen Butcher; Helen Clegg
Fitness to Study Helen Butcher; Helen Clegg
Honorary Degrees and Honorary Fellowships  Amber Higgins 
Honorary Graduations  Amber Higgins; Pete Murphy
John Robertson Bequest Funds Helen CleggLaura McLaughlin
Joint Degree Programmes Contact Academic Collaborations Office
National Student Survey Contact Central Survey Unit
Partnerships with other institutions Contact Academic Collaborations Office
Periodic Subject Review Catherine Omand; Janet Fleming
Plagiarism Helen Clegg; Helen Butcher; Laura McLaughlin
Postgraduate Scholarships Contact the Marketing, Recruitment & International Office
Prizes, Bursaries, Medals, Grants Helen CleggLaura McLaughlin
Professional, Statutory and Regulatory Body Accreditation Karen Robertson
Programme Approval / Specifications Helen ButcherHelen Clegg
Quality Enhancement Jack AitkenJane McAllister 
Rectorial Election Amber Higgins; Pete Murphy
Regulations (including Calendar) Helen ButcherRuth Cole
Second First Degree Bursaries Ruth Cole
Senate Appeals Procedures Helen ButcherRuth Cole
Senate Elections Clare Barnes; Janet Fleming
Senate Guest Nights Amber Higgins; Pete Murphy
Senate Membership Janet Fleming
Session Dates Clare Barnes
Student Appeals (Senate) Helen ButcherRuth Cole
Student Conduct Helen Clegg; Helen Butcher; Laura McLaughlin
Student Feedback Lesley Fielding
Student Representation Lesley Fielding
Subject Review (Periodic) Catherine Omand; Janet Fleming
Teaching Excellence Awards Janet Fleming
Travelling Scholarships Lesley Fielding
Undergraduate Course Catalogue Helen Clegg; Helen Butcher
Undergraduate Student Advisory System Lesley Fielding
University Calendar Helen ButcherRuth Cole
Validation Contact Academic Collaborations Office
Website Karen Robertson

Mission and Values

University Values

Integrity
The Senate Office sees the protection of the good names of the University, of Senate and of the Office itself as essential to what it does. We do our best to provide our services honestly, fairly, equitably and consistently.

Credibility
We are relied upon to provide advice that is clear, relevant, practicable, accurate, well-informed and timely. We value highly the faith that our users place in our work.

Openness
Our work concerns protecting academic standards. We recognise that it is essential that we carry this out impartially. We explain what we do and what we ask others to do and try to widen understanding of University policies. We seek to be consultative and inclusive and to ensure our activity is predicated on the recognition and valuing of diversity.

Success
We are ambitious for the University and work to help shape and deliver its aims. We recognise that the primary objective of our services is to enable the University to function effectively and to progress.

University Services Expectations

Responsive – meeting needs effectively
We maintain a strong service ethos in support of the communities we serve, in this seeking to provide support that is needed when it is needed. We seek and welcome feedback on our work.

Efficient – using resources well
In what we do and in what we ask others to do, we endeavour to work quickly, flexibly, collaboratively and creatively to find answers with minimum fuss and the greatest benefit.

Progressive – achieving continuous improvement
The Office has a key role in supporting academic quality and its enhancement and we seek to practise what we preach, with input that is forward-looking and wherever possible consensual. We work to ensure our guidance is well-informed, not least by emerging developments affecting Higher Education. Part of our work also involves ensuring developments affecting the higher education sector (new policies, etc.) are supportive of the University’s aims.

Corporate – aligned with the University’s priorities
We direct our resources where the University needs them, adapting our approach to facilitate and contribute positively to the University’s objectives as they evolve. We work closely with the academic and student communities and with sister services with the aim of fulfilling our users’ requirements as seamlessly as possible and with minimal bureaucracy.

If users are not satisfied with any aspect of the Office’s provision they have the right to have complaints dealt with in a quick, efficient and effective manner. Contact can be made with any member of staff initially if concerns arise. Failing this, users should contact the Director of the Senate Office, Dr Jack Aitken, who will respond within five working days.