University of Glasgow Moodle Information

University of Glasgow Moodle Information

The University of Glasgow is currently running Moodle 3.1.1 with all standard functionality (except where noted below).

A full description of Moodle 3.1 and all its features is available here, Staff users creating and editing content will be mostly interested in the following areas of the documentation:

Moodle Community

Additional (Optional) Plugins

Moodle Roles

Known Issues

Moodle Community

Moodle Community

A vibrant international community exists at to promote, develop and support Moodle. Where questions or discussions are not specific to the University of Glasgow, users are encouraged to join the community and make use of the discussion forums to seek ideas and answers to problems:

Additional (optional) plugins

Additional (optional) plugins

We have added a number of non-core plugins to our Moodle site some of which have been created locally. Where appropriate links are provided to further documentation and any issues are noted.

Activity Plugins

Big Blue Button

BigBlueButton is an open source web conferencing system for distance education. BigBlueButton supports real-time sharing of slides (including whiteboard), audio, video, chat, and desktops. It can also record all content for later playback.

This activity provides access to the University’s BigBlueButton service.

Big Blue Button Recordings

Allows access to previously recorded BBB sessions.


A checklist can be created by a teacher (or generated from the activities in a course) and then the students or teachers can check-off each item as they are completed.

Group Choice

This module allows students to enrol themselves in a group within a course. The teacher can select which groups students can chose from and the maximum number of students allowed in each group.


An appointment scheduler for planning face-to-face meetings between teachers and students. Teachers can set up time slots, and students can choose one of these on Moodle.

Assignment plugins

Mahara submission and feedback

Allows students to submit Mahara pages and collections which can be graded within Moodle.

Block Plugins

Course quick access

This plugin addresses the navigation problem for users who are enrolled in a lot of courses at a Moodle site.


GISMO, a graphical interactive student monitoring and tracking system that extracts tracking data from an online course maintained with Moodle, and generates graphical representations that can be explored by course staff.


A block that provides selective, bulk emailing within courses.

Quiz Question Type Plugins

As of Moodle 3.1 Question type plugins that were previously additional plugins are now ‘built in’ to Moodle so no longer appear on this page.

Enrolment Plugins

UofG Enrolment database

This is a locally developed plugin to enable automatic enrolment of students to courses. See

Authentication Plugins

GUID server

This locally developed plugin is used to log in all students and staff. There are no end-user instructions.

Course Format Plugins

Grid format

A modular and visual course format. Hides all topics and creates a grid of icons (one for each topic) with short titles. Clicking on an icon brings up the content from the corresponding topic.

Collapsed topics format

An interchangeable topic or week based format that solves the issue of the 'Scroll of Death' when a course has many topics.

Report Plugins

Assignment submission report

A locally developed report showing information about users submitting to assignments and (if appropriate) their Urkund scores.

Plagiarism Plugins


This is a commercial plugin to allow Assignment submissions to be scored by Urkund. See

Course Completion

"Core HR"

Moodle has the capability to update Human Resources' "Core" system when a training course is completed. This will then be reflected in the member of staff's HR record automatically. If you have a course that would benefit from this feature please raise a request through the IT Services Help Desk so that it may be progressed.


The University theme is developed to support local requirements and is based on the standard 'Bootstrap 3' Moodle theme incorporating elements of the Essentials and Elegance themes.

Moodle Roles

Moodle Roles

The University of Glasgow’s Moodle provides all the core Moodle roles and a number of custom ones. Roles offer a fixed list of capabilities for users in parts of Moodle (e.g. students in courses). There have been minor changes made in some of the core roles only to support local functionality and to address some security issues.

The core role ‘Teacher’ has been renamed ‘Staff’ but is otherwise the same.

The core role descriptions can be found at:

The non-core roles are as follows:

Adobe Connect Presenter
The presenter of a meeting and can present content, share a screen, send text messages, moderate questions, create text notes, broadcast audio and video, and push content from web links

Observers can view courses and student grades but may not alter activities. This is a variation on the “Staff” role and should not be assigned to Students. (Not to be confused with Revision Student)

Question sharer
Assign staff to this in a category (or site) containing all the required courses and questions created in the category/site context can be shared.

Revision student
Allow student access to view resources only.  (Not to be confused with Observer)

Known Issues

Known Issues

In some cases it may be worth checking the Moodle bug tracker which lists all bugs, improvements and feature requests for the global Moodle project:

 There are a number of issues that have been reported that affect a limited number of staff.

  • Downloading large log reports for offline analysis can fail. Typically, exporting the complete activity logs of a course to CSV or Excel format will not work. This is due to the process attempting to consume excessive server resources.
  • Some students are having problems submitting to Moodle Assignment/ Urkund. Please ensure that your uploaded file includes the correct file extension. If you have a problem, open your assignment in Word on a student cluster PC and save as a .docx file. Make sure you don’t remove the file extension. See here for more information.
  • Some members of staff are experiencing a problem when they try to mark by using the Moodle Assignment grading interface. If you encounter a blank screen, please wait for a few minutes (this is especially the case for large or complex documents). You may need to restart your browser if you continue to get no response. If you encounter an error message saying that a file cannot be created, open the relevant "assignment submission report" (Course administration > Reports > Assignment submission report) and click "delete PDF" next to the relevant submission. This might reset the file so that it can be opened and graded. If this is not successful, the alternative is to download the student's file and mark it using desktop word processing software before uploading it again. Alternatively, students should be advised that they should only upload PDF files.