||Examples / Comments
||Format of Information
||Programme approval and monitoring arrangements.
||The University operates standard Course Approval Procedures which are detailed on the Senate Office website. All proposals for new degree programmes and major changes to existing programmes are considered at Faculty level and thereafter submitted to the central Academic Regulations Committee (ARC) for final scrutiny and reporting to Senate. This system operates to an annual schedule with ARC scrutiny taking place annually in March.
Individual courses which make up degree programmes are reviewed annually through the annual course monitoring process which is operated through the Faculty Quality Assurance Officers and the Senate Office culminating in an annual report to the Academic Regulations Committee. ARC also conducts other monitoring activities including consideration of reports concerning validation and re-validations from the University's accredited and associated institutions, reports on the University's three year degrees, and the annual External Examiners' report compiled by the Senate Office.
The External Examiners system provides a key monitoring role for the University, whereby every course has at least one expert either from another institution of Higher Education, or less frequently from the relevant professional field, allocated to it to act as External Examiner. In addition to participating in the annual assessment round and sitting on Examination Boards, External Examiners are also required to provide an annual report to the University covering the assessment procedure and also providing comment on the content and operation of the course(s) they oversee.
Programme review is conducted through the University's cycle of review of Departmental Programmes of Teaching, Learning and Assessment, see section 14.4 below
Annual Course Monitoring
||Information on assessment procedures and summaries of reviews of their effectiveness.
||The Code of Assessment provides a fair and rational means of assessing students' performance determining academic awards and can be found in the, 'University Fees and General Information for Students' section of the University Calendar. Each approved course contributing to an award of the University will incorporate a scheme of assessment. The scheme will identify the nature of assessments associated with the particular course and the weight of the components of the assessment scheme, dates, deadlines and formats of required work, procedures for informing students of results and the return of work, requirements for progression in the relevant programme and provisions for appeal. Details of that scheme can be found in course handbooks available from departments.
Courses are reviewed annually through the annual course monitoring process where assessment, amongst other things, will be reviewed. Any changes proposed as a result of this review would need to be approved via the course approval process (see 14.1 above).
Course Approval Process
||Summary results of University mechanisms for measuring student satisfaction with their HE experiences.
||The University has an excellent reputation for the quality of its teaching and it attaches great importance to ensuring students receive a high quality learning experience.
In addition to staff-student liaison committees, all courses have a student feedback mechanism integral to the Annual Course Monitoring Process which gives all students involved the opportunity to express their opinions on the quality of content, teaching and administration of the course. In most cases this is by means of paper questionnaires in various styles that are distributed for completion at a lecture or tutorial. Some departments have begun to make greater use of on-line feedback through a virtual classroom. The feedback is analysed, and normally circulated on departmental noticeboards and discussed at staff-student liaison committees.
Student feedback is also actively encouraged by central student services and systems are in place in the Careers Service, the University Library and the Student Counselling and Advisory Service.
The University operates a system of Faculty-based Advisers of Studies. Academic staff offer students advice and guidance on programmes of study and coherence of option choices. Students meet with their Adviser of Studies at the beginning of each year to discuss their choices. Advisers of Studies also provide pastoral support to students which dovetails with more specialised services.
The University Library is one of the largest university libraries in Europe and in addition, houses one of the foremost resources in Scotland for academic research and teaching, the Special Collections Department. The University Library operates a well-established system of Subject Librarians who liaise closely with academic Departments over Library induction programmes to ensure that students are provided with the necessary introduction to the Library.
Degrees of Excellence
Student Representation and Staff-Student Liaison Committees
Careers Service - feedback
University Library - contacts
SCAS - feedback
Advisers of Studies
|Institutional internal reviews
||Summary of the findings of the University's own internal reviews of quality and standards.
||The University's internal review process involves individual reviews of Departmental Programmes of Teaching, Learning and Assessment covering every department on a six-year cycle, and this process is known as DPTLA. These reviews are one of the main ways by which the University assures itself of the quality of the provision delivered by departments. The reviews concentrate on departmental teaching, learning and assessment, and quality assurance and enhancement matters. Management, research, and resource issues are considered as they relate to these areas. At least one external Subject specialist is included on the Review Panel and contributes as a full member of that Panel. The use made of external benchmarking (QAA subject benchmark statements) and other comparators, both home and overseas, are covered by the reviews.
A Review Panel produces a report, following the review of documentation and a visit to the department, identifying the key strengths along with conclusions and recommendations for improvement or change. The Panel also highlights good practices with a view to rolling these out to other parts of the University. The recommendations contained within the report indicate who is to take action: this may be targeted at the department, the Faculty, a University Service, etc. The review reports will be made available on the Senate Office Web pages in due course.
The Learning and Teaching Centre (LTC), the Staff Development Service and IT Services provide training, support and professional development opportunities to staff within the University. External development opportunities are also available through bodies such as Learning and Teaching Support Network (LTSN) or subject specific professional bodies.
The LTC provides the New Lecturer Programme (NLP) which has been running for several years. The NLP is accredited by Institute for Learning and Teaching (HE) and leads to the Certificate in Academic Practice, with automatic eligibility for membership of the ILT(HE).
Review of Departmental Programmes of Teaching, Learning and Assessment [previously known as Departmental Review]
Learning and Teaching Centre
Staff Development Service
|Professional accreditation of courses by external bodies
||Information on the nature of and duration of accreditation by professional, statutory or regulatory bodies, including accreditation and monitoring reports.
A range of professional and statutory bodies (PSBs) accredits the University's provision at undergraduate and postgraduate levels. Currently, departments are responsible for accreditation arrangements which are generally overseen by Faculties. Accreditation reports and associated responses are routinely included as part of the documentation for DPTLA reviews.
The Senate Office will be establishing a database to identifying the nature and duration of accreditation by professional, and statutory or regulatory bodies. Information on the programmes that are accredited, including the nature of the accreditation, is normally contained on departmental web sites or in the University's prospectuses.
Accreditation of Taught Degree Programmes by Professional and Statutory Bodies
||Description of courses where the University acts as an external examination body or validates the examinations and qualifications of others, including joint awards.
||The University is associated with a few institutions that do not have degree awarding powers; the University validates programmes offered by these institutions which lead to degrees and other awards of the University of Glasgow. The University works with a small number of institutions, which are the Glasgow School of Art, the Scottish Agricultural College, Christie's Education (based in London) and the Free Church of Scotland College. A list of validated programmes and a description of validation procedures will be made available on the Senate Office Web pages in due course.
||Glasgow School of Art
Scottish Agricultural College
Free Church of Scotland College
|Assessments of the institution's provision by the QAA
||Information on QAA reports.
||The independent Quality Assurance Agency (QAA) for Higher Education assessed the quality of university teaching in the UK in periodic subject reviews since 2000. Prior to this, the Scottish Higher Education Funding Council (SHEFC) conducted reviews of Teaching Quality Assessment between 1992-93 and 1997-98. The University has an excellent track record in these exercises and the reports are publicly available from the QAA website..
An institutional review was conducted by the QAA in March/April 2004. The report is also available on the QAA's website
The Quality Assurance Agency for Higher Education