12.14 Student administration and support
| Class Name |
Class Description |
Examples / Comments | Format of Information |
Fee | Withheld Information |
| Course information | Degree programmes offered by the University | Both full-time and part-time prospectuses are also available in hard copy. Relevant course information will also be contained on departmental websites, including course descriptors, handbooks, and programme specifications. |
Prospectuses
departments |
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| Recruitment and admissions | The University's admissions procedures and policies. | Recruitment, Admissions & Participation Service Widening Participation How to apply for a taught degree How to apply for Undergraduates University Calendar |
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| Fees and charges | Tuition fees and other charges to students. | Relevant information can also be found in the University Calendar (See Section V of the University Fees and General Information for Students Section for the University's annual fee rates) and the Student Prospectus. | Registration Guide University Calendar Prospectuses |
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| Scholarships and bursaries | Scholarships and bursaries available to students. | Scholarships and Awards |
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| Induction | The University's student induction arrangements. | Orientation |
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| Registration | The University's arrangements for registering students. | A leaflet on registration, or matriculation as it is also known, is sent out to all new University entrants. | Registration Guide |
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| Examinations | Arrangements for examinations. | Examination timetables are placed on the Registry webpages. The Code of Assessment (Section XX) and the Code of Appeals (Section IXX), plus various regulations, including those for Calculators in Examinations (Section XXVI) ; Computers in Examinations (Section XXIV); Dictionaries in Examinations (Section XXV); Enrolment for Degree Examinations (Section VI); Special Arrangements for Overseas Examinations (Section XXIX); Appointment of External Examiners (Section XXX); Invigilation (Section XXVII); Incomplete Assessment and Good Cause (Section XXII); Assessment Arrangements for Students with Special Needs (Section XXI) are all available in the Fees and General Section of the Calendar. |
University Calendar Registry |
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| Progression | Regulations governing student progression. | Progression regulations are contained within individual degree programme regulations and can normally be found in the relevant Faculty or Graduate Studies sections of the University Calendar. (NB in some cases eg Masters degrees, an overarching regulation features in the Calendar, but individual syllabi for named awards which contain progress regulations are not included, these should be available from the relevant Faculty/Department). | University Calendar |
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| Learning support provision | Description and availability of the academic and non-academic learning support provision offered by the University. | Disability Service |
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| Student liaison | Structure and functioning meetings of staff/student consultative committees or other liaison groups. | Staff-Student Liaison Committees meet at least twice a year or more frequently if required. These provide opportunities for both sides to raise issues of concern or to seek opinion about any topic ranging from course content and delivery to accommodation, equipment and facilities. Virtually all courses have one or more Class Representative(s) who provide a means for regular liaison between the students and Heads of Department and/or Course Coordinators. The Students Representative Council (SRC) plays an important role in this process in that it provides training for the course representatives, but it also co-ordinates committee representation at both Faculty and University level. Students are also consulted on the development of new courses or programmes, and on larger scale developments. Information on the structure and functioning of meetings of staff/student consultative committees is normally available at departmental level. Information on the function of such committees is normally contained within student handbooks and some departments make the minutes of the meetings available on departmental web pages. |
Staff Student Liaison Committee |
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| Student records | The University's policies on the collection, maintenance and use of personal information about students. | The University's policy on students' personal data can be accessed in Section III Personal Data of the University Calendar. | Students' Personal Data Subject Access Requests |
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| Student discipline | The University's policies and procedures for disciplinary proceedings against students. | The University's policies and procedures relating to student discipline are set out under the Code of Discipline. Other codes or procedures which might lead to a referral under that Code include the Plagiarism Statement and the Fitness to Practise Procedure. All of the aforementioned are set out in the University Fees and General Information for Students Section of the University Calendar. | University Calendar |
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| Student accommodation | The availability, conditions of use and range of accommodation services offered by the University. | Residential Services |
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| Graduation arrangements | Information about awards ceremonies. | Relevant information is posted on the Registry website. Information is also sent out to final year students by email, as well as being supplied by the Registry in hard copy at graduation enrolment. |
Graduation |
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| Student complaints | Procedures for dealing with student complaints about the University. | The Student Complaints Procedure is published in the University Fees and General Information for Students Section of the University Calendar. | University Calendar |
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| Student facilities | Facilities and services available to students. | ||||
| Relationship with the Students Union/ Association | Legal and structural basis of the University's relationship with the Students Union or Association. | The Students Representative Council was established in 1885 and obtained statutory recognition under the Universities (Scotland) Act, 1889. It identifies the constitution and functions of a Students Representative Council and to frame regulations under which they shall be entitled to make representations to the University Court. In 1890 the Council was given the power to petition the Senate on matters of teaching and discipline and to petition the University Court on any other matter affecting the students. The aims of the Council were to represent the students in such matters as affected their interests, to afford a recognised means of communication between the students and the University authorities and to promote academic and social unity among the students. The Council comprised elected representatives from each faculty and from student clubs and societies. All matriculated students of the University were eligible to vote in the election of representatives. The Council was affiliated to the Scottish Union of Students (SUS) until 1971, when the SUS merged with the National Union of Students (NUS). Representation of the Council at a Scottish and UK level is now largely provided by the Coalition of Higher Education Students in Scotland (CHESS). CHESS was founded in 1999 from the previous Scottish Ancients Group. Information on the passing of personal data to the SRC and the Students Unions can be found in the University Calendar. |
University Calendar |
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| Students Union/ Association | Information on the operation and activities of the Students Unions/ Associations. | Glasgow University Students' Representative Council was instituted in January 1885, with the stated aims of representing the students in such matters as affect their interests; affording a recognised means of communication between the students and the University authorities; and promoting social and academic unity among the students. Under Section 14 (12) of the Universities (Scotland) Act of 1889, the Council was given officially recognised status. The appointed University Commissioners were authorised to make Ordinances' to lay down regulations for the Constitution and functions of a Students' Representative Council in each University, and to frame regulations under which that Council shall be entitled to make representations to the University Court'. The Council comprises elected representatives from each faculty and from student clubs and societies. All matriculated students of the University are eligible to vote in the election of representatives to the Council. There are two Students Unions at the University of Glasgow - the Queen Margaret Union (QMU) and the Glasgow University Union (GUU). The Queen Margaret Union was founded in 1890 and, until 1979, it served as the Students Union for women, while the Glasgow University Union served men. Both Unions now serve students of both sexes, however they have remained entirely separate. |