Introduction

Section Examples / Comments
1. Introduction to the publication scheme

The Freedom of Information (Scotland) Act 2002 (FOISA) provides individuals with a right of access to all recorded information held by Scotland’s public authorities. Anyone can use this right, and information can only be withheld where FOISA expressly permits it.

Section 23 of FOISA also requires that all Scottish public authorities maintain a publication scheme.  A publication scheme sets out the types of information that a public authority routinely makes available.   This scheme has been approved by the Scottish Information Commissioner, who is responsible for enforcing FOISA.  We are also obliged to review this scheme from time to time.

The purpose of the scheme is to provide you with details of the range of information that we routinely publish.  The scheme also provides details of how you can access this information, and tells you whether it is available free, or if there is a charge for the information.

Alongside FOISA, the Environmental Information (Scotland) Regulations 2004 (EIRs) provide a separate right of access to the environmental information that we hold.  This publication scheme also contains details of the environmental information that we routinely make available.

Where information is not published under this scheme, you can request it from us under FOISA or, in the case of environmental information, EIRs.  For further information on accessing information not covered by this scheme, refer to Section 11 – How to access information not available under the scheme.

2. About the University of Glasgow The mission of the University of Glasgow is to be a major research-led university operating in an international context with the following fundamental aims:
  • to provide education through the development of learning in a research environment
  • to undertake fundamental, strategic and applied research
  • to sustain and add value to Scottish culture, to the natural environment and to the national economy
3. Preparing the publication scheme

When preparing or reviewing our publication scheme, we are obliged by FOISA to have due regard to the public interest in providing access to the information that we hold which relates to:

  • the services we provide;
  • the costs of those services;
  • the standard of those services;
  • the facts that inform the important decisions we take; and
  • the reasoning that informs our decisions.

This Model Publication Scheme (MPS) was prepared under the auspices of Universities Scotland's Secretaries’ Group.  Its subgroup consulted the public authorities to be covered by the MPS, and stakeholders, to assess what information should be included in the MPS. The subgroup also made a consultation draft available to all Universities Scotland member institutions.

4. Accessing information under the scheme

Information available under our publication scheme will normally be available through the routes described below.  Section 12 – Classes of Information provides more details on the information available under the scheme, along with additional guidance on how the information falling within each “class” may be accessed. Please note that a fee may be charged.  See Section 6 on our charging policy.

Online:  
Most information listed in our publication scheme is available to download from our website.  In many cases a link within Section 12: Classes of Information will direct you to the relevant page or document.  Where no such link is present, you can use our website’s “Search” facility available on each web page of the website. If you are still having trouble finding any document listed under our scheme, then please contact the Data Protection and Freedom of Information Office (Tel 0141 330 2523 email: foi@gla.ac.uk) for further assistance.

By email:
If the information you seek is listed in our publication scheme but is not published on our website, we can send it to you by email, wherever possible.  When requesting information from us, please provide a telephone number so that we can telephone you to clarify details, if necessary. Email: foi@gla.ac.uk

By phone:  
Information can also be requested from us over the telephone.  Please call 0141 330 2523 to request information available under this scheme.

By post:
All information under the scheme will normally be available in paper copy form.  Please address your request to: Data Protection and Freedom of Information Office, Gilbert Scott Building, University of Glasgow G12 8QQ

When writing to us to request information, please include your name and address, full details of the information or documents you would like to receive.  Please also include a telephone number so we can telephone you to clarify any details, if necessary. 

Personal visits:  
In limited cases, you may be required to make an appointment to view the information. In such cases, this will be set out within Section 12 – Classes of Information, and contact details will be provided within the relevant class.  

Advice and assistance:
If you have any difficulty identifying the information you want to access, then please contact Data Protection and Freedom of Information Office (Tel 0141 330 2523 email: foi@gla.ac.uk) who will be happy to help.

5. Information that we may withhold

All information covered by our publication scheme can either be accessed through our website, or will be provided promptly following our receipt of your request.

Our aim in maintaining this publication scheme is to be as open as possible.  You should note, however, that there may be limited circumstances where information will be withheld from one of the classes of information listed in Section 12 – Classes of Information.  Information will only be withheld, however, where FOISA (or, in the case of environmental information, the Environmental Information (Scotland) Regulations 2004) expressly permits it.

Information may be withheld, for example, where its disclosure would breach the law of confidentiality, harm an organisation’s commercial interests, or endanger the protection of the environment.  Information may also be withheld if it is another person’s personal information, and its release would breach the data protection legislation.

Whenever information is withheld we will inform you of this, and will set out why that information cannot be released. Even where information is withheld it may, in many cases, be possible to provide copies with the withheld information edited out.

If you wish to complain about any information which has been withheld from you, please refer to Section 10 – Complaints.

6. Our charging policy

Unless otherwise stated in Section 12 – Classes of Information, all information contained within our scheme is available from us free of charge where it can be downloaded from our website or where it can be sent to you electronically by email.

We reserve the right to impose charges for providing information in paper copy or on computer disc.  Charges will reflect the actual costs of reproduction and postage to the authority, as set out below.

In the event that a charge is to be levied, you will be advised of the charge and how it has been calculated.  Information will not be provided to you until payment has been received.

Reproduction costs:
Where charges are applied, photocopied information will be charged at a standard rate of 10p per A4 side of paper (black and white copy) and 30p per A4 side of paper (colour copy).

Computer discs will be charged at the rate of £1.00 per CD-Rom.

Postage cost:
We will pass on postage charges to the requester at the cost to the authority of sending the information by first class post.

N.B. There are separate charging procedures for handling requests for information that is not made available via this Publication Scheme, in accordance with the Freedom of Information (Fees for Required Disclosure) (Scotland) Regulations 2004. Please see Section 11 How to access information which is not available under this scheme.

7. Our copyright policy

All documents held on the University server remain the property of the University of Glasgow. For information where the University owns the copyright, information obtained from this Publication Scheme can be copied or reproduced without formal permission provided it is copied or reproduced accurately, for personal use, is not used in a misleading context and provided that the source of the material is identified and the copyright status acknowledged. Should a third party own the copyright, the University recommends that the third party's consent is sought prior to any copying being carried out.

The publication scheme may, however, contain information where the copyright holder is not the University of Glasgow.  In most cases the copyright holder will be obvious from the documents.  In cases where the copyright is unclear, however, it is the responsibility of the person accessing the information to locate and seek the permission of the copyright holder before reproducing the material or in any other way breaching the rights of the copyright holder.  Wherever possible, this scheme will indicate where we do not own the copyright on documents within Section 12 – Classes of Information.

Information about Crown copyright material is available on the website of the Queen's Printer for Scotland at www.oqps.gov.uk.  We can provide you with a copy of this information if you do not have internet access.

8. Records management and archiving policy

The University’s Records Management Policy can currently be viewed from the Data Protection and Freedom of Information Office website.

Glasgow University's Archive Services seek to collect original and unique archival records to support teaching and research in Glasgow University and the wider community. Its Collection Policy can be viewed at Archive Services: University Archive

9. Feedback

FOISA requires that we review our publication scheme from time to time.  As a result, we welcome feedback on how we can develop our scheme further.  If you would like to comment on any aspect of this publication scheme, then please contact us.  You may, for  example wish to tell us about:

  • other information that you would like to see included in the scheme;
  • whether you found the scheme easy to use;
  • whether you found the publication scheme useful;
  • whether our staff were helpful;
  • other ways in which our publication scheme can be improved.

Please send any comments or suggestions to Data Protection and Freedom of Information Office, Gilbert Scott Building, University of Glasgow, G12 8QQ (Tel: 0141 330 2523 email: foi@gla.ac.uk

10. Complaints

Our aim is to make our publication scheme as user-friendly as possible, and we hope that you can access all the information we publish with ease. If you do wish to complain about any aspect of the publication scheme, however, then please contact us, and we will try to resolve your complaint as quickly as possible. You can contact:

Data Protection and Freedom of Information Office (Tel 0141 330 2523 email: foi@gla.ac.uk)

We will respond to any complaint in full within twenty working days. 

You have legal rights to access information under this scheme and a right of appeal to the Scottish Information Commissioner if you are dissatisfied with our response.  These rights apply only to information requests made in writing* or another recordable format.  If you are unhappy with our responses to your request you can ask us to review it and if you are still unhappy, you can make an appeal to the Scottish Information Commissioner.

The Commissioner’s website has a guide to this three step process, and he operates an enquiry service on Monday to Friday from 9:00am to 5:00pm.  His office can be contacted as follows:

Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
Fife
KY16 9DS

Tel: 01334 464610
Email: enquiries@itspublicknowledge.info
Website: www.itspublicknowledge.info

*verbal requests for environmental information carry similar rights.

11. How to access information which is not available under this scheme

If the information you are seeking is not available under this publication scheme, then you may wish to request it from us. The Freedom of Information (Scotland) Act 2002 (FOISA) provides you with a right of access to the information we hold, subject to certain exemptions.  The Environmental Information (Scotland) Regulations 2004 (EIRs) separately provide a right of access to the environmental information we hold, while the Data Protection Act 1998 (DPA) provides a right of access to any personal information about you that we hold. Again, these rights are subject to certain exceptions or exemptions.

Should you wish to request a copy of any information that we hold that is not available under this scheme, please write to Data Protection and Freedom of Information Office, Gilbert Scott Building, University of Glasgow G12 8QQ (email: foi@gla.ac.uk). 

Charges for information

The charges for information which is available under this scheme are set out under Section 6 Our Charging Policy.  If you submit a request to us for information which is not available under the scheme the charges will be based on the following calculations:

General information requests:

  • There will be no charge for information requests which cost us £100 or less to process.
  • Where information costs between £100 and £600 to provide you may be asked to pay 10% of the cost. That is, if you were to ask for information that cost us £600 to provide, you would be asked to pay £50, calculated on the basis of a waiver for the first £100 and 10% of the remaining £500.
  • We are not obliged to respond to requests which will cost us over £600 to process.
  • In calculating any fee, staff time will be calculated at actual cost per staff member hourly salary rate to a maximum of £15 per person per hour.
  • We do not charge for the time to determine whether we hold the information requested, nor for the time it takes to decide whether the information can be released. Charges may be made for locating, retrieving and providing information to you.
  • In the event that we decide to impose a charge, we will issue you with notification of the charge (a fees notice) and how it has been calculated. You will have three months from the date of issue of the fees notice in which to decide whether to pay the charge. The information will be provided to you on payment of the charge. If you decide not to proceed with the request there will be no charge to you.

Charges for environmental information:
We do not charge for the time to determine whether we hold the information requested, nor for the time it takes to decide whether the information can be released. Charges may be made for locating, retrieving and providing information to you.

In the event that we decide to impose a charge we will issue you with notification of the charge and how it has been calculated. The information will be provided to you on payment of the charge. If you decide not to proceed with the request there will be no charge to you.

Charges are calculated on the basis of the actual cost to the authority of providing the information.

  • Photocopying is charged at 10p per A4 sheet for black and white copying, 30p per A4 sheet for colour copying.
  • Postage is charged at actual rate for first class mail.
  • Staff time is calculated at actual cost per staff member hourly salary rate to a maximum of £15 per person per hour.

The first £100 worth of information will be provided to you without charge.

Where information costs between £100 and £600 to provide you will be asked to pay 10% of the cost. That is, if you were to ask for information that cost us £600 to provide, you would be asked to pay £50, that calculated on the basis of a waiver for the first £100 and 10% of the remaining £500.

Where it would cost more than £600 to provide the information to you, however, we will ask you to pay the full cost of providing the information, with no waiver for any portion of the cost.

Requests for your own personal data:
To receive information in hard copy regarding how to request personal information, please write to the Data Protection and Freedom of Information  Office using the following address:
Data Protection and Freedom of Information Office, Gilbert Scott Building, University of Glasgow, Glasgow G12 8QQ.  There is a standard fee of £10 to submit a request.

12. Classes of information       
CATEGORIES and classes
  1. GENERAL INFORMATION
    • Name and address
    • Principal officers
    • Contact information
    • Location
    • Opening hours
    • Academic year dates
    • Holidays
    • Complaints
    • Document serving
    • Freedom of Information contact
    • Publication scheme
  2. ACCESS TO INFORMATION
    • How to make a request for information
    • Information policies
  3. GOVERNANCE
    • Legal Framework
    • Governance Structure
    • Governance precepts
    • Conflict of interests
    • Register of interests
    • Institutional structure
    • Major committees
    • Relationship with the General Council
    • General Council
    • Subsidiary companies
    • Honorary degrees
  4. FINANCIAL RESOURCES
    • Financial statements
    • Budgetary processes
    • Budgets overview
    • Financial regulations
    • Insurance
    • Senior staff remuneration
    • Investments
  5. CORPORATE PLANNING
    • Mission
    • Corporate plan
    • Strategies
    • Performance indicators
    • Planning procedures
  6. PROCUREMENT
    • Procurement policies
    • Procurement procedures
    • Procurement contacts
    • Planned procurements
    • Tender documentation
    • Supplier contracts
  7. MANAGEMENT OF RESEARCH
    • Research funding
    • Research quality
    • Research strategies
    • Research management structures
    • Research support arrangements
    • Research ethics
    • Research staff
    • Research students
  8. COMMERCIALISATION AND KNOWLEDGE TRANSFER
    • Support arrangements
    • Contact information
    • Commercialisation funding
    • Commercialisation resources
    • Commercialisation outcomes
    • Consultancy services
  9. HUMAN RESOURCES
    • Staff profile
    • Recruitment policies
    • Employment terms
    • Performance management
    • Promotion
    • Pensions
    • Discipline
    • Grievance
    • Employee relations
    • Public interest disclosure
    • Staff development
    • Staff records
    • Staff facilities
  10. PHYSICAL RESOURCES
    • Description of estate
    • Estate development plans
    • External funding
    • Buildings under construction
    • Accessibility of buildings and services
    • Tender documentation
    • Maintenance
    • Estates indicators
    • Environmental policies
  11. HEALTH AND SAFETY
    • Policies
    • Annual Reports
    • Monitoring
    • Statistics
    • Support structures
    • Emergencies
    • Contact information
  12. EQUALITY AND DIVERSITY
    • Equal opportunities
    • Equal opportunities consultation
  13. SUPPORT FOR DISABLED PEOPLE
    • Disability policies
    • Support structures
    • Contacts
    • Strategies
    • Statistics
  14. STUDENT ADMINISTRATION AND SUPPORT
    • Course information
    • Recruitment and admissions
    • Fees and charges
    • Scholarships and bursaries
    • Registration
    • Induction
    • Examinations
    • Progression
    • Learning support provision
    • Student liaison
    • Student records
    • Student discipline
    • Student accommodation
    • Graduation arrangements
    • Student complaints
    • Student facilities
    • Relationship with the Students Union/ Association
    • Students Union/ Association
  15. TEACHING QUALITY
    • Programme approval
    • Assessment
    • Student satisfaction
    • Institutional internal reviews
    • Professional accreditation of courses by external bodies
    • Validation
    • Assessments of the institution’s provision by the QAA
  16. INFORMATION SERVICES
    • Library facilities
    • Computing facilities
    • Other information facilities
    • Major strategy documents
    • Collections
    • Collection strategy
    • Open archives
    • Archive facilities and special collections
  17. EXTERNAL AND COMMUNITY RELATIONS
    • Alumni
    • Community Relations
    • Development activities
    • Public Relations
  18. GOVERNMENT AND REGULATOR RELATIONS
    • Funding body statistical reports and returns
    • Other statutory reports
      Information on student admission, progression and completion